Role Of Chatbots In Trading, Social Media, And Customer Support

A bot is a computer program that operates as an agent for a user or a program to stimulate human activity. Bots are mainly designed to automate certain tasks without the need of human instructions.

Many organisations have now started using it for their customer support and for the tasks that are needed to be performed repeatedly. These tasks were done by humans previously, but now thanks to Chatbot Development Companies. Moreover, Bots can perform specific tasks faster than humans.

Types of bots

There are various bots available in the market right now. However, these all bots have unique features, goals, and specific tasks allocated to them. Here is the list of some common bots:

• A Chatbot : This is program that simulate chat with a human being

• Social bot :This is the bot that operates on social media application, like Instagram Bot

• A Shopbot :These bots help users to shop around the webs without the need of their presence, and also identify best offers and pricing that you are looking for.

• A Knowbot: These bots obtain knowledge from different internet sites on behalf of users to retrieve detail that match specific criteria

• Spiders or Crawlers: these bots are used to access web sites and collect their content for indexing.

• Web scraping crawlers: These bots are used for data discovering relevant content and data harvesting.

• Monitoring bots: These bots are used to monitor the performance of the website.

• Transactional bots: These bots are used to carry out transactions on behalf of humans.

The Advantages of Bots

• Increase production

• More accurate than human

• Reduce data wastage

• Customer support at anytime]

• Help optimize cost

• Improve customer satisfaction

• A flawless selling machine

Leading Bots in Trading, Social Media, and Chat Support

Here are three best bots utilized by companies and individuals in the current marketplace.

CryptoBot : Cryptocurrency trading bots are computer programmes that are designed to buy and sell various cryptocurrencies automatically. These bots ensure the right time of buying and selling cryptocurrency in terms of generating high profit.

InstagramBots: these are services developed for companies to acquire followers on their Instagram profile. There are multiple ways for a company to utilize social media apps and gain user engagement. One of the ways is Instagram bots.

These bots will work just like humans. They follow other accounts, hit likes, and drop appropriate comments on the basis of how they were programmed. This would help you increase followers and target a huge group of audiences for your Instagram account.

PhantomBots: this is a Twitch chatbot developed and powered by Java. It has many amazing features like built-in web panel, enhanced moderations, games, raffles, a point system, custom commands, music player, and many more.

Conclusion

We hope this article will help you understand the importance of different bots in the current marketplace. Tell us what you think about this article, do share your views in the comment section below.