SoftLayer Selects rackAID as Preferred Managed Service Provider

June 25, 2008; 01:29 AM

JACKSONVILLE, Fla. (June 25, 2008) – rackAID (http://www.rackAID.com), a managed services leader specializing in management, deployment and security for dedicated servers, announced today it has been selected by SoftLayer Technologies (http://www.softlayer.com) as its preferred managed services provider.

As a preferred provider, SoftLayer, which houses thousands of servers in its three datacenter facilities, now exclusively recommends rackAID for professional server management services, including server deployment and development of solutions based on Parallels Plesk®. Mirroring this commitment is rackAID's recommendation of SoftLayer as its preferred provider of server infrastructure.

SoftLayer selected rackAID as its preferred partner after working with the company for several years. rackAID has provided a variety of services for SoftLayer’s clients, including Service Availability Monitoring; Patch Management; and Proactive Response to Server Outages.

“SoftLayer takes pride in the service we provide to our customers and expects each of our partners to deliver the same level of support and overall customer experience,” said George Karidis, Chief Strategy Officer, SoftLayer. "In rackAID, we have found the ideal partner and are very excited about making rackAID a preferred partner."

"We provide affordable management and deployment services that deliver long-term benefits to SoftLayer's clients," said Jeff Huckaby, president, rackAID. “We are excited about strengthening our ongoing relationship with SoftLayer. By working together, we can combine strengths and maximize results for our mutual clients.”

This partnership allows rackAID to work toward developing and implementing advanced hosting platforms utilizing SoftLayer's full array of infrastructure features, including its VPN, multiple geographic locations and new content delivery network (CDN) service.

To learn more about rackAID, please visit http://www.rackAID.com.
To learn more about SoftLayer, please visit http://www.softlayer.com.

About rackAID
Since 2000, rackAID has been a leader in outsourced IT infrastructure management. By delivering cost-effective support solutions, rackAID clients benefit from increased uptime, greater security and the peace of mind that their online operations will run smoothly and efficiently. rackAID provides IT management services for major Web hosting control panels and Linux-based servers. It offers a range of services to meet the demands of nearly any hosting project.

About SoftLayer Technologies
Headquartered in Plano, Texas, SoftLayer delivers next generation Web hosting and on-demand datacenter services located in Dallas, Texas and Seattle, Wash. Utilizing proprietary software, coupled with the industry's first network-within-a-network topology, the company delivers unprecedented power and control to securely manage IT environments while providing unparalleled scalability.