New IBM System i i515 Express Web Self-Service Kit

August 31, 2007; 07:21 AM

SilverBlaze Solutions has announced a limited, low-price offering for their Capricorn Web Self-Service (WSS) product. The latest release of Capricorn WSS Suite V3.0 has been bundled with IBM’s new System i i515 Express server, which includes 2 GB of memory, an IBM thin console for System i, i5/OS, and the WebSphere Application Server Express 6.1 – all for a low price tag of $40,000. Impressively this bundle also includes 6 days of setup services, and 1 year of IBM software and hardware support.
 
“This starter kit is an incredible offering for small and medium businesses that realize the value of Web Self-Service technology, but have not been able to justify it.” says David Harty, Director of Sales & Marketing at SilverBlaze “By leveraging IBM’s new System i i515 Express, this bundle is a proven, reliable and cost effective way to stay competitive in today’s aggressive marketplace. The reality is more organizations are demanding On-line self-service options for their customers.”
 
Web Self-Service (WSS) is a new approach to customer relationship management (CRM) and employee relationship management (ERM), a version of electronic support (e-support) that allows customers and employees to access information and perform routine tasks over the Internet, without requiring any interaction with a representative of an enterprise.
 
Built on IBM’s open-standards, leveraging Java and WebSphere technologies, Capricorn WSS software provides secure access to information such as account, order, and invoice history, or product and delivery status updates, residing on back-end systems. Communications are conducted over the Internet using SSL security, and a firewall between the Internet and Web Application Server permits requests in real-time, while managing user authentication. Organizations have intuitive, browser-based administration of their Web sites when using Capricorn WSS, complete with lights-out integration to legacy applications. 

The benefits have been realized cross-industry with Capricorn WSS, any organization can take advantage of; reductions in staff workloads and in the cost of supporting customers, the ability to empower non-technical staff to create, manage and publish Web content, and improved customer service options available outside of regular business hours.

To learn more about the i515 Web Self-Service Starter Kit, you may visit www.capricornwss.com or contact David Harty at 1-866-305-1911 x 24.

About SilverBlaze Solutions

Headquartered in Richmond Hill, Ontario, SilverBlaze Solutions () provides IBM WebSphere*, Workplace* and Lotus Domino*-based e-business solutions to organizations throughout North America and the Caribbean.  SilverBlaze’s feature-rich, cost-effective e-business products emphasize ease of integration and management, and rapid return on investment - empowering organizations to maximize productivity, and reduce the cost of doing business.