INetU Managed Hosting Receives 96% Client Satisfaction for the Third Year in a Row

June 18, 2007; 01:38 AM
Each year INetU Managed Hosting conducts a client satisfaction survey. Once again this year, INetU's clients have given them a 96 percent satisfaction rating. Although this is an impressive level of satisfaction, INetU strives to satisfy 100 percent of their clients. The valuable information gathered through the survey is used to improve INetU's services.

"We are honored that our clients have given us such high marks. Ninety-six percent of our clients have said, through an independent third party survey, that INetU exceeds their expectations three years running. Providing great service is our number one priority and we are honored that our clients recognize that is what they are receiving. We will continue to strive toward making that number 100 percent by innovating and delivering the best service in the complex managed hosting market," said Dev Chanchani, President of INetU Managed Hosting.

Both INetU's support and sales departments received high levels of satisfaction from clients. Here are a few comments submitted by clients:

"Excellent tech support, well organized, little or no down time"
"Attentive, honest sales and support staff. Strong moral positions on whom you will host"
"Excellent customer service. I was with INetU several years ago. I left and tried a few other leased server providers and came back to INetU because nobody else has the same level of pleasant, helpful and expedient customer service to resolve my problems as they arise."

It is important to INetU that their clients are pleased with not only customer service but that they are also satisfied with the network and level of services offered. According to the survey results, 97 percent of clients were highly satisfied with the services INetU offers and feel that those services completely meet their business' needs.

INetU manages hundreds of Internet servers belonging to clients focused on doing business over the Web. Their clients include recognizable names such as Microsoft, Infosys, Raymond James Financial, the United Nations, Hallmark, Sure Fit Slipcovers, The Discovery Channel, KidsPeace and Writing.Com. INetU works to ensure that each client's Web servers are running smoothly 24 hours a day, seven days a week, 365 days a year by providing one of the world's most reliable hosting networks.