Verio Named As Finalist For Exceptional Customer Service in 2007 American Business Awards

May 23, 2007; 12:58 AM
Centennial, Colo. – Verio Inc., a leading provider of online business services, hosting and managed solutions, was named a Finalist in the Best Customer Service Organization category in The 2007 American Business Awards, due to the high scores Verio received during the preliminary judging stages. More than 2,000 entries from companies of all sizes and in virtually every industry were submitted for consideration.

Verio is being honored for its innovative approach to serving customers in the small and medium sized business market with functional hosting services and online business solutions. Through a number of customer service-related initiatives that span performance levels, quality assurance, training and technological improvements in the company’s call centers, Verio’s Customer Service Organization succeeded in improving individual representative and organization scores across the board, including increasing customer satisfaction levels by nearly 10 percent.

“Verio’s customer service and support team is just one example of our success in putting customers and their business and technology needs at the forefront of our company,” said Dennis Boyle, chief operating officer for Verio. “It is truly an honor to be included in such a prestigious group with the other finalists for this award.”

Hailed as “the business world’s own Oscars” (New York Post , April 27, 2005), The American Business Awards are the only national, all-encompassing awards program honoring great performances in business.

Stevie Award winners will be announced during the annual gala on Monday, June 11 at the Marriott Marquis Hotel in New York City. More than 700 executives from across the US are expected to attend. The ceremonies will be videocast on the Internet and broadcast on radio, and hosted by Larry Wilmore of TV’s THE DAILY SHOW with JON STEWART.

Members of the Awards' Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners from among Finalists. Finalists were chosen by business professionals nationwide during preliminary judging in April through early May.

“Being named a Finalist in The American Business Awards is an important achievement,” said Michael Gallagher, founder and president of The Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of national recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition.”

Details about The American Business Awards and the list of Finalists in all categories are available at www.stevieawards.com/aba.

About Verio

Verio Inc. enables companies to conduct business online, through hosting, applications and managed services serving the business needs of SMB companies and partners worldwide, and is a subsidiary of NTT Communications, which provides complementary global network access reaching over 200 countries worldwide. The company focuses on how to help companies and partners achieve their business goals with functional hosting solutions, applications and services that enable them to drive success online. Verio supports its operations with highly reliable and scalable global infrastructure and systems including the NTT Communications Global IP Network, and provides business solutions to customers and partners in more than 146 countries. More information can be found at www.verio.com.

About The Stevie Awards

Hailed as “the business world’s own Oscars,” Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Selling Power Sales Excellence Awards. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

Verio and the Verio logo are trademarks and/or service marks of Verio Inc. in the United States and other countries. All other names are trademarks or registered marks of their respective owners. ©2007 Verio Inc. All rights reserved.