WebFaction rolls out a new support system

March 28, 2007; 02:32 AM

Web Hosting provider WebFaction (http://www.webfaction.com) announced on Friday that it had rolled out a new help system which will enable better support for customers.

The new system provides features such as automatic search in the knowledge base while customers type tickets, live chat and integration with the control panel.

WebFaction was established in 2003 and offers solid and flexible shared hosting. WebFaction's home grown control panel is recognized as one of the best in the industry for deploying applications in a few clicks and WebFaction is a very popular choice for people using agile tools such as Rails, Django, TurboGears, Drupal, Joomla and more.