Email Hosting Tackled by RealMetrics in Latest Performance Metrics Category

September 26, 2006; 02:08 AM
RealMetrics, LLC, announced today Email hosting as their latest category of online performance metrics. RealMetrics is an independent provider of objective performance metrics based on systematic testing of online services. RealMetrics has previously focused on web hosting including Shared Hosting and VPS Hosting performance metrics.

RealMetrics establishes actual accounts with online service providers and then conducts over 110,000 systematic tests per day to generate detailed performance data. The tests for web hosting include uptime, web speed, disk speed, CPU speed, and technical support response times. For the new Email Hosting category, the tests include uptime, email delivery reliability, email delivery latency, and technical support response times.

“All of the metrics should be considered when evaluating email hosting providers," stated Kent Johnson, RealMetrics Chief Technology Officer. “The Uptime Metric measures the availability of each provider's POP3 and SMTP servers. The Email Delivery Reliability Metric measures if emails are properly delivered by each provider and the Email Delivery Latency Metric measures how quickly each provider delivers emails. Finally, the Technical Support Responsiveness Metric measures how quickly each provider responds to technical support questions,” added Johnson. “We conduct these tests from multiple locations across the U.S. to ensure accurate results.”

John Capo with Tuffmail.com emphasized, “Managing a professional email system is a mission critical operation in today's business world. Tuffmail.com customers have high expectations, and our goal is to not only meet but to exceed those expectations.” Capo added, “The RealMetrics performance monitoring process is a great tool for consumers to use in their decision making process.”

About RealMetrics, LLC
RealMetrics (www.realmetrics.com) is a leading independent provider of objective performance metrics to enable Internet businesses to make more informed technology selection decisions. RealMetrics conducts over 110,000 tests per day and is rapidly becoming the trusted source for fact-based performance, reliability and customer service metrics.