WiredTree Launches New 'Grove' Client Portal

HostReview.com
Tuesday, December 4, 2007; 05:34 AM

CHICAGO – WiredTree (http://www.wiredtree.com), a leading provider of Managed Dedicated and Virtual Private Server (VPS) hosting solutions, introduced today its new “Grove” client portal, designed to greatly improve its users’ online billing and support experience.

“The new portal gives our clients total control over their hosting environment and their relationship with WiredTree – support, billing, server management, hardware, network – everything,” said Zac Cogswell, WiredTree president. “Through the statistics they can check on the performance and uptime of their server when they are away, or historically to plan for growth.”

The new portal provides near real-time server statistics, such as CPU/memory usage, disk performance and usage, Apache statistics and more. The site also added bandwidth graphs so WiredTree clients can monitor their bandwidth usage on hourly/weekly/daily intervals with an adjustable alert threshold, making runaway usage nonexistent.

Additionally, clients can pick and choose which services on their server they want WiredTree support staff to proactively monitor and fix in case of trouble. The new site also allows clients to control DNS for their domains and Reverse DNS for their IP addresses. Leveraging WiredTree’s unique IPMI 2.0 technology, clients can remotely reboot their server, and can even check on the system temperature, voltages, and fan speeds, all from their site’s control panel.

“Our goal from the outset was to completely overhaul our previous client portal, improving both the aesthetic and functionality of the site,” said Cogswell. “Using client feedback as our foundation, we have spent the better part of a year building a site that has wide functionality, provides comprehensive site feedback, and responds directly to our clients’ needs.”

Cogswell said the new portal’s name came from a desire to give users their own personal place to interact with our staff and their servers. “The name ‘Grove’ seemed to match that intent,” he said.

Other new features include an SPF Record Wizard that easily generates SPF records; MXProtect, an automated, user-configurable MX record hardening that helps reduce spam; and extended VPS resource monitoring. New additions affect MySQL performance, email performance, security graphs and more.

For more information about WiredTree, please visit http://www.wiredtree.com.

About WiredTree
Formed in June 2006 to set a new standard for managed dedicated and VPS hosting, WiredTree provides a superior managed hosting environment through customer service, innovative network design, a unique suite of services, and the latest technological advances in server hardware. WiredTree designed a network that leverages two logically separated networks – a public Internet network and a private internal network. This modern “network-within-a-network” design allows the company to securely provide a wide range of services, including advanced service monitoring and server performance metrics.