Helm launches Free 24 Hour Support as standard

HostReview.com
Friday, May 4, 2007; 01:18 AM

WebHost Automation (webhostautomation.com), producers of leading Windows web hosting control panel Helm 4, have initiated a program to provide free full, around the clock support to their customers. A first in the hosting industry, the move was precipitated by a customer survey which revealed an increase in demand for on demand support. 

As the hosting industry matures increased complexity and technological developments has led to more versatile and increasingly powerful control panels. And because a host’s control panel is at the administrative epicentre of their business, it is of utmost importance they have access to – and quickly receive – the right help, advice and support when it’s needed, whether that be during setup or any other time in their operations.

In response to that demand, WebHost Automation now gives hosts the power to raise tickets via the free basic support and receive answers 24/7.

“When we surveyed our customers recently, a larger number of them indicated that they were finding support to be increasingly important,” said Mark Hall, Founder and COO at WebHost Automation Limited.

“That’s why we have introduced full free support around the clock to make sure hosts are getting the help they need to run successful, profitable businesses.”

For now the new 24 hour free full basic support is available to Helm customers.

For further information visit http://www.webhostautomation.com