Internap Launches VoIP Professional Services

HostReview.com
Wednesday, May 25, 2005; 01:58 PM

Internap Network Services Corporation, a provider of performance-based routing solutions over the Internet, announces today it has extended its Professional Services portfolio to include Voice Over Internet Protocol (VoIP) Assessment and Optimization services.

The new offerings include an analysis of existing IP network performance, which can be augmented by remediation services to optimize the client's Internet connectivity for the effective delivery of VoIP.
Citing results from recent Internap testing of over 1.5 million simulated

VoIP calls, Greg Peters, chief executive officer of Internap said, "On average, 40 percent of voice calls over the Internet are below acceptable quality. However, most IT professionals responsible for managing the network lack visibility, and therefore can't measure and manage performance."

"As enterprises become increasingly dependent upon VOIP, network optimization to guarantee call quality is crucial. However, many companies lack the tools and skills to manage their networks to appropriate performance levels," said Joe Skorupa, principal analyst, Gartner, Inc.
The two VoIP service additions will benefit Internap clients by preventing costly capital expenditures, improving capacity planning and the ability to intelligently negotiate key service level agreements (SLAs) with their service providers.

The announcement comes on the heels of the company's addition of VoIP route optimization and reporting functionality to its award-winning Flow Control Platform (FCP) product line.

In addition to using the Internap® award-winning FCP/FVP products, Solutions Architects will employ third-party baseline tools, such as Ixia Chariot®, to emulate complex VoIP traffic and calculate call quality metrics to assess pre-deployment VoIP readiness.

The Internapreg; VoIP Assessment and VoIP Optimization offerings are delivered in flexible packages. Analysis and remediation services are available as individual or bundled offerings, and can be customized to meet the needs of each business.

Internap is the market leader of intelligent route-control solutions that bring reliability, performance and security to the Internet. The company's patented and patent-pending technology address the inherent weaknesses of the Internet, enabling enterprises to take full advantage of the benefits of deploying business-critical applications such as e-commerce, Voice over IP (VoIP), video-conferencing, and streaming audio/video across the Internet.