Idaho Technology Picks Siebel CRM OnDemand

HostReview.com
Friday, May 20, 2005; 11:44 AM

Siebel Systems, Inc. (www.siebel.com), a provider of customer-facing solutions, today announced that Idaho Technology chose Siebel CRM OnDemand. Siebel CRM OnDemand will allow Idaho Technology to better manage its five-year, 600 percent organic growth rate.

Idaho Technology uses the Siebel hosted solution to improve and centralize its interactions with all IT customers while improving sales forecasting and logical sales flow, fine-tuning and measuring marketing, and tracking sales commissions.

Based in Salt Lake City, Utah, Idaho Technology is a privately held company and home to the fastest, highest-quality machines in the world for DNA analysis, including DNA amplification, real-time thermo-cycling, and SNP detection. Having created many commercial instruments and reagents for use in research and applied fields, Idaho Technology's systems are commonly found in laboratories around the world.

"With 600 percent organic growth over the past five years, we clearly needed to improve and centralize communication with all IT customers," said Raymond Tarr, Director of Sales and Marketing, Idaho Technology.

As a relatively small company, Idaho Technology appreciated the limited capital investment required to adopt Siebel CRM OnDemand. In addition, Siebel CRM OnDemand had to be rapidly deployed, reliable, and easy to access.

Idaho Technology will rely on Siebel CRM OnDemand's sales process tool to help foster an environment of professional growth, allowing sales managers to identify where a sales rep needs additional training.

Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably without any up-front IT investments.