Internap Launches VoIP Optimization Services

HostReview.com
Wednesday, May 18, 2005; 03:19 PM

Internap Network Services Corporation (www.internap.com), the leading provider of performance-based routing solutions over the Internet, announces today it has extended its Professional Services portfolio to include Voice Over Internet Protocol (VoIP) Assessment and Optimization services.

The new offerings include an analysis of existing IP network performance, which can be augmented by remediation services to optimize the client's Internet connectivity for the effective delivery of VoIP.

Citing results from recent Internap testing of over 1.5 million simulated VoIP calls, Greg Peters, chief executive officer of Internap said, "On average, 40 percent of voice calls over the Internet are below acceptable quality. However, most IT professionals responsible for managing the network lack visibility, and therefore can't measure and manage performance."

He added, "Enterprises have been running VoIP over their private networks for years. Today, Internap is accelerating the migration to Voice over the Internet via a combination of proven solutions and the advanced technical expertise required to remedy VoIP optimization problems."

"As enterprises become increasingly dependent upon VOIP, network optimization to guarantee call quality is crucial. However, many companies lack the tools and skills to manage their networks to appropriate performance levels," said Joe Skorupa, principal analyst, Gartner, Inc.

The two VoIP service additions will benefit Internap clients by preventing costly capital expenditures, improving capacity planning and the ability to intelligently negotiate key service level agreements (SLAs) with their service providers.

The announcement comes on the heels of the company's addition of VoIP route optimization and reporting functionality to its award-winning Flow Control Platform (FCP) product line.

In addition to using the Internap® award-winning FCP/FVP products, Solutions Architects will employ third-party baseline tools, such as Ixia Chariot®, to emulate complex VoIP traffic and calculate call quality metrics to assess pre-deployment VoIP readiness.