Interland Deploys Lombardi Software's BPM Platform

"Interland reviewed several solutions and selected TeamWorks based on its ability to monitor our end-to-end design services operation and provide employees with an easy-to-use interface for taking immediate action on new information," said Bill Jones, chief information officer and vice president of IT for Interland.
"Interland's Design Services Team is using TeamWorks to automate core operational processes and actively manage them to continuously improve customer service delivery," said Rod Favaron, president and chief executive officer of Lombardi Software.

Interland selected the TeamWorks solution as part of a company-wide customer service initiative. TeamWorks leverages information contained in Interland's order-entry system, and enables its Design Services Team to more quickly respond to customer requests by automating existing manual processes, and providing comprehensive process performance information through powerful Zero-Code ScoreBoards(TM).

Using TeamWorks, Interland will continue to leverage the investments already made in their existing enterprise architecture. Through a standards-based, data-driven architecture and open platform that supports J2EE and .NET architectures, TeamWorks is a flexible and scalable solution designed to support hundreds of mission-critical processes, both within and across the extended enterprise.