Mainline Information Systems Offers a Full-service Database Administration Solution

IBM’s Largest US Business Partner Adds Remote Database Administration Services From dbaDIRECT To Infrastructure Offerings

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Monday, July 12, 2004; 12:00 AM

CINCINNATI, Ohio (July 12, 2004)—dbaDIRECT Inc., the pioneer and leader in remote database administration services, announced today a new partnership with Mainline Information Systems, a global provider of information technology and e-business solutions and IBM's largest business partner in the United States. Under the agreement, Tallahassee-based Mainline will offer DBA LOTS(SM), a full-service database administration solution powered by dbaDIRECT as part of its infrastructure services to help customers drive down infrastructure management costs while improving service levels.

DBA LOTS provides complete remote database administration services including monitoring, correction, management, real-time reporting, and process optimization on a 24x365 basis. Powered by dbaDIRECT's ONguard® process, the service integrates the most advanced architecture, technology, and procedures for database administration in the industry. DBA LOTS supports DB2 UDB®, Oracle®, SQL Server(TM), Sybase®, and Informix® platforms on IBM's eServer® Series including: zSeries® running Linux®, pSeries® running AIX®, and xSeries® running Windows®.

"Our partnership with dbaDIRECT supports Mainline's commitment to providing complete solutions by the best people in the industry," said Kevin A. Sjodin, group director, Mainline Services Group. "dbaDIRECT provides a much needed answer—a 7x24 service that provides enhanced management of the most mission-critical databases at a lower budget amount than would be required for organizations to achieve the same service with internal personnel. When so many people are being asked to do more with less, this becomes a very valuable offering."

"With outsourcing it used to be low cost but high risk, and that choice didn't make sense with the DBA function," said John Bostick, president and CEO, dbaDIRECT. "Mainline has recognized that DBA outsourcing has turned mainstream, and our partnership can deliver a lower cost, lower risk, higher service alternative."

About Mainline Information Systems
Mainline Information Systems was founded in 1989 as a computer consulting firm. Since then it has become a global provider of information technology and e-business solutions. Mainline Information Systems is an IBM Premier Business Partner. In addition to its United States offices, Mainline Global Systems has offices in China and Korea. Corporate offices are located at 1700 Summit Lake Drive, Tallahassee, Florida 32311. For more information call 850.219.5000 or visit www.mainline.com.

About dbaDIRECT
dbaDIRECT is the pioneer and leader in remote database administration services. Dedicated 100 percent to database administration, dbaDIRECT is the only company that provides complete support for all major database platforms (Oracle, DB2 UDB, Sybase, Informix, SQL Server) using the ONguard® process. dbaDIRECT manages thousands of databases for nearly 100 clients worldwide, half of which are Fortune and Forbes firms. The company's international Database Operations Center® is headquartered in Greater Cincinnati. For more information, please visit www.dbadirect.com or call 877.687.3227.

Contact Rob Schroeder dbaDIRECT 877.687.3227 Ext. 300 rschroeder@dbadirect.com