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IBM Enlists Business Partners To Help Automate IT Environments

 


13 Companies Join IBM Initiative to Create Workflows Utilizing IT Best Practices

HostReview.com
Tuesday, May 18, 2004; 12:00 AM

ORLANDO, GIGA WORLD, May 18, 2004— IBM today announced more than a dozen new Business Partners that have signed up to participate in its Orchestration and Provisioning Automation Library (OPAL) initiative to help companies increase the efficiency of their IT environments through on demand automation.

The work being done by IBM and its Business Partners through OPAL will allow IT organizations to utilize automation technology to eliminate redundant tasks so they can streamline every-day activities and refocus resources on more strategic initiatives that map directly to business goals.

The goal of OPAL is to foster an ecosystem for Business Partners to share IT best practices for storage, network infrastructure, server platforms, applications and middleware. OPAL also provides a source of new revenue opportunities for Business Partners, providing them with the tools and resources they need to help their customers automate many time consuming IT processes.

Since its inception in March, 22 companies have agreed to join the OPAL initiative, including the following ISVs, SIs and resellers announced today: Alterpoint, Aurema, Deloitte, Elyzium, E.Piphany, Evident, Inkra Networks, Intelliden, Nortel Networks, Peregrine, SAP, Temenos and Voyence.

OPAL addresses two of the most common IT pains - over dependence on manual processes and low utilization of resources - by taking advantage of best practices for automating changes to an IT environment. This can be accomplished with a workflow - a logical sequence of steps to install, configure and deploy a given response to changing business conditions that is reusable and has automated sense and respond capabilities. Using workflows, a company could update its IT infrastructure in a matter of hours rather than weeks.

Workflows created through OPAL can be used with IBM Tivoli Provisioning Manager, a key component of IBM's automation strategy, to help customers eliminate the risk of human error by automating IT processes using best practices. Once completed, the workflows are added to an online On Demand Automation Catalog that serves as a collaborative network where business partners and customers can share and obtain information on workflows that have been reviewed and validated by IBM.

"Clients are focused on the area of IT asset management in order to better understand their asset portfolio and to increase their return on assets," said Gordon Shields, director of global solutions, knowledge, methods and tools for Deloitte. "The OPAL initiative provides Deloitte and our clients an opportunity to leverage best practices from other companies in order to accelerate the implementation of dynamic provisioning. We believe there is an immediate business case of utilizing this solution in many large clients looking to take the next step in better managing their IT assets."

Workflows can also be created to automate processes for specific industries such as retail, healthcare, or banking and finance.

"We are actively engaged with IBM for the purpose of building system management workflows to automate the provisioning of our Temenos T24 banking application," said Andre Loustau, chief technical officer, Temenos. "This is clearly a very important aspect of on demand that we believe will add significant value to our customers in the banking industry."

"Our customers look to us to make their jobs more efficient. Providing workflows to eliminate redundant tasks is a great way to save time, staffing and IT resources," said Probab Sil, business development director at Elyzium, one of the largest systems integrators in the UK. "Since IBM is a leader in autonomic systems management software, the company is in a great position to help us help our customers."

The companies announced today join the following IBM Business Partners already participating in OPAL: Blue World, CapGemini Ernst & Young, Cisco, Citrix, DataSynapse, Network Associates, PeopleSoft, Siebel and VMWare.

"The momentum we're demonstrating around our OPAL initiative is indicative of the industry's move toward a more automated, more efficient IT model," said Sandy Carter, vice president of marketing, IBM Tivoli Software. "Our Business Partners are a vital part of our on demand automation strategy to help customers cut costs and streamline their IT operations."

About IBM
IBM is the world's largest information technology company, with 80 years of leadership in helping businesses innovate. Drawing on resources from across IBM and key Business Partners, IBM offers a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of the new era of e-business. For more information about IBM, visit http://www.ibm.com/ondemand.


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