Pivia Software Increases Capacity of Epson Website to Support Significant Traffic Growth

Pivia Performance Server Provides 24x7 Availability and Consistent Response Times

HostReview.com
Monday, April 26, 2004; 12:00 AM

CUPERTINO, CALIF., - April 26, 2004 - Pivia™ Software, Inc., a leader in Web Application Optimization, today announced that Epson America Inc. has deployed the Pivia Performance Server to improve the capacity and performance of the company's North American product information, ecommerce and customer service portal. Pivia's Web Application Optimization software has enabled Epson to significantly improve the responsiveness of the company's website, improve site availability, especially during peak hours, and is planned to save the company a significant amount in infrastructure cost.

It is critical for Epson to have its website continually available to millions of North American customers, partners and suppliers seeking information about Epson products. As traffic on the site has grown, the need to keep performance and availability at optimum levels during peak hours was stretching the existing application server architecture. Implementing the Pivia Performance Server has enabled Epson to consistently maintain an average sub-second response time, support site traffic growth of over 65% and ensure 24x7 site availability.

"During peak hours there were times when we were reaching 90% capacity, and it was affecting the site's performance," said Miko Sion, vice president of Information Technology for Epson. "Pivia's solution greatly improved the performance of the site which translates into our ability to improve customer service and partner relations. In addition, we were able to avoid spending hundreds of thousands of dollars by deploying the Pivia Performance Server."

"We are excited to partner with Epson and pleased with the result that Epson has seen using the Pivia Performance Server," said Zorawar Biri Singh, CEO of Pivia Software. "Our customers continue to see significant value in our unique technology that accelerates both the generation and delivery of their mission critical web applications. Our 'Application Smart' Optimization technologies can save corporations a tremendous amount of computing resources, which in turn reduce the need to purchase new hardware and software or free up capacity for additional applications and projects."

About Pivia
Pivia Software, Inc., a leader in Web Application Optimization, provides software for Global 2000 enterprises that improves the performance and effectiveness of Web applications including CRM, SCM, SFA, corporate portals, Web email access, and e-commerce applications. The Pivia Performance Server is the only solution in the industry that accelerates both the generation and delivery of Web applications to employees, customers and partners in local and remote locations. Pivia customers experience greater adoption of Web-enabled applications and portals, reduced infrastructure costs, improved customer and partner satisfaction, and increased employee productivity. Pivia is located in Cupertino , California and has received funding from Sutter Hill Ventures, and Thomas Weisel Venture Partners. For more information, visit www.pivia.com or call 408-517-3333.

For More Information Contact: Reichert Communications,LLC Barbara Reichert barbara@reichertcom.com 650.212.1112