Spam Eating $4 Billion a Year in Corporate Productivity, Says Yankee Group

"The core challenge in addressing unsolicited commercial e-mail is defining what is, or is not, spam," Waterfield says. "The definition is unique to each individual. This makes it difficult to control via legislation; governments do not have the right to determine what messages are legitimate for enterprises or individuals. Enterprises are exercising their right to control content on private networks using feature-rich, content-filtering solutions."

The Yankee Group examined 35 solutions to provide a competitive analysis of service providers and a 5-year forecast. According to the report, the ability to address business issues in the context of a single application is attractive to enterprises. Syntegra and MessageLabs offer managed email services that address the multiple security and regulatory risks faced by organizations today.

NOTE TO EDITORS

For interviews, contact Phebe Waterfield, pwaterfield@yankeegroup.com.

CORPORATE CONTACT

Kim Vranas, director of marketing, 617-880-0214, kvranas@yankeegroup.com.

The Yankee Group (http://www.yankeegroup.com)

The Yankee Group is the global leader in communications & networking research and consulting. The company helps businesses understand the opportunities, risks and competitive pressures of developing, deploying and consuming products and services that drive communication or information exchange. Now in its fourth decade, the Yankee Group is based in Boston with offices throughout North America and Europe.