Stable, Leading Web Hosting Provider Delivers Operational Continuity, Better Support and More Products
HostReview.com
Tuesday, March 30, 2004; 12:00 AM
BALTIMORE,
MD – March 30, 2004 – Alabanza Corporation, a leader in automated
Web hosting solutions, today announced that it is waiving its standard
$2.00 Professional Migration per site fee to help web hosting resellers
seeking more consistent and reliable service from their hosting provider.
For web hosting resellers, Alabanza’s offer of free, rapid and seamless
site migration to its stable network represents significant savings and
ensures operational continuity. A secure and profitable industry leader,
Alabanza already supports and helps to grow the businesses of over 400
resellers and over 175,000 web sites worldwide.
This is not the first time that Alabanza has stepped in to help hosting
resellers that suddenly find their business jeopardized by poor service
from their hosting provider. Due to server downtime and unreliable customer
support from its hosting provider, DrakNet, a reseller of hosting services,
suffered the loss of 400 customers. The company recently migrated its
1,300 remaining customer sites to Alabanza’s network in a seamless
process that took only two days and required no downtime.
“When my web hosting provider suffered an outage and failed to respond
to my repeated inquiries, I lost nearly one fourth of my customer base,”
says Jennifer Bryan, President of DrakNet. “Once I contacted Alabanza
their team quickly moved my sites to their network with minimal downtime
and hassle, saving me thousands of dollars in potentially more lost business.
By choosing the wrong hosting provider, I ended up losing instead of gaining
customers.”
“When people choose a host for their web site, they’re entrusting
their data, their domain name and the accessibility of their site to the
host. In other words, they’re putting their livelihood in the hands
of the host,” says Tom Cunningham, CEO of Alabanza. “Inconsistent
service and support is pervasive in the web hosting industry. In addition,
the collapse of Endore and other hosting providers further illustrates
that stability, customer service and value are paramount in selecting
a hosting provider, not price alone.”
Web hosting resellers need to realize that seeking the cheapest possible
solution could seriously hurt their reputation and business. Even if due
to issues out of their control - such as power or server outages, hackers,
viruses, employee sabotage, or bankrupt vendors - providers cannot run
the risk of customer downtime. The unanticipated downfall of Endore, and
unreliable service from other hosting providers, underscores the need
for individuals and businesses to entrust their sites to a secure and
profitable web hosting provider. Hosting resellers must protect their
brand and customers with a mantra of “always on, always secure -
at all costs.” With $30 million in revenues, Alabanza has been profitable
and cash flow positive since March 2001. In addition, Alabanza was named
the number one host by iHostcafe.com, and “Top Web Host” by
HostingReseller.com in 2003.
The Alabanza advantage
Alabanza’s exclusive focus is supporting web hosting resellers.
Our Automated Web Hosting Software Suite reduces the time and resources
needed to build and manage a web hosting company. This software suite
consists of a Linux-based package of powerful applications that automate
virtually every Web hosting operation — from invoicing and accounts
receivables to requests for customer support. Every Alabanza reseller
client receives a comprehensive automated web hosting business management
solution, plus a complete package of user-friendly site-building and maintenance
tools for their customers. Alabanza hosting resellers clients receive:
· Hosting Business Automation Software
· 24/7 Monitoring via Alaguard
· Control Panel Automation Software
· 24/7/365 Dedicated Account Managers
· 24/7/365 System Administrator
· Marketing Specialist
· Full Data Backups
· Service Level Agreement
· Steady stream of New Products and Features
· Advertising Agency and Strategy assistance
· Dozens of Products to Resell
· Seamless Wholesale Domain Name Registration Integrated
· 10-year BulkRegister Domain Name Reseller Membership (a $1,000
value)
· Access to Momentum Marketing, a turnkey set of marketing materials
for every product launch to make
Our solid position as an established enterprise makes Alabanza the provider
of choice for automated web hosting reseller solutions in the industry.
About Alabanza
Alabanza is an award-winning provider of turnkey Web hosting solutions
founded in 1995. With more than 400 customers in 54 countries hosting
over 175,000 Websites worldwide, Alabanza's high-performance Linux-based
servers, comprehensive hosting automation software, secure, high-speed
Internet connection, and 24x7x365 support power the Web's most profitable
hosting businesses. Alabanza's automation software addresses the demands
of hosts, resellers, and Webmasters, delivering functionality for host
administration, billing, site deployment, and e-commerce, all in English,
Spanish, French, and German. For more information, visit www.alabanza.com.
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