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Web@Work's Task Management: Multi-Tasking Made Easy

 

HostReview.com
Monday, March 8, 2004; 12:00 AM

PADUCAH, Ky., Mar 8, 2004 /PRNewswire-FirstCall via COMTEX/ -- Computer Services, Inc. (CSI)(OTC Pink Sheets: CSVI) has released a new version of its popular corporate intranet, CSI Web@Work(R), and the Task Management feature is proving to be a great organizational tool, enabling users to post, assign and track the progress of just about any task.

Task Management is the ultimate personal assistant. Use it to manage customer follow-up issues, lost or stolen ATM cards, PC hardware or software issues, building maintenance, even signing out the company car. There is no limit to the jobs it can handle.

Task Management becomes operational very quickly. Within Web@Work, users simply identify staff members responsible for specific tasks. As personnel throughout your organization enter requests for assistance, Web@Work logs the task and automatically assigns ownership to the right person for follow up.

A simple click allows managers and task owners to review and prioritize requests. Progress can be tracked by logging activities related to each task, and the employee who made the initial request can view its status from their desktop at anytime.

Completed tasks are dropped from the active list and archived. The archive is a terrific resource in itself. It can be used to identify recurring issues that may need corporate focus and to view the volume of tasks your staff handles each day.

Other new features include the ability to create personal "to do" lists; set up mobile alerts to notify an employee when a task has been assigned to them; create graphs that display the number of requests opened or completed within specific dates and much more.

To learn more about the task management services in Web@Work(R), visit us on-line at http://demo.csiweb.com or contact Bill Evers, Director of Business Development -- eBusiness Division at 800-264-4274 ext 19224.

About Computer Services, Inc.

Computer Services, Inc. (CSI), provides service and software solutions for community banks. In addition to core processing, our integrated banking solutions include imaging, cash management, Internet banking, corporate intranets, secure web hosting, e-messaging, online shopping, teller and platform services, ATM and debit card service and support, risk assessment, network management, and compliance software and services for regulatory compliance, homeland security and fraud prevention. Over 2000 financial institutions are served with CSI's products and services. For more information, visit the company's web site at www.csiweb.com.

SOURCE Computer Services, Inc.


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