AT&T Adds DSL Service to Communications Bundle in Missouri, Kansas and Pennsylvania; Offers Consumers Choice, Value, Simplicity

Award-Winning AT&T Local, Long Distance and DSL Bundle Delivers Reliability, Convenience Backed By World-Class Customer Service

AT&T Bundled DSL To Be Available in

HostReview.com
Friday, February 27, 2004; 12:00 AM

Morristown, N.J. -- AT&T today announced that consumers in Missouri, Kansas and Pennsylvania can now add residential digital subscriber line (DSL) high speed Internet service to their AT&T bundle of local and long distance communications services.

AT&T now offers DSL as part of its communications bundle in 14 states with plans to add 14 more states by the end of March. AT&T intends to roll out the new service in all states in which it provides bundled local and long distance residential services. The company expects to provide local phone service to more than 4 million consumers in 46 states by the end of March.

"We believe there's pent up demand from consumers frustrated by the lack of choice in bundled communications and are delighted to offer customers in Missouri, Kansas and Pennsylvania a high-quality, simple, convenient and economical package of local, long distance and DSL services from a company they can trust," said Ray Solnik, vice president of strategic markets, AT&T Consumer.

The offer enables consumers to bundle AT&T's DSL service with other AT&T local and long distance services. The ability to bundle AT&T DSL service is based on a process called line splitting, which involves AT&T "splitting" the loop it buys from the Bells to offer AT&T local, long distance and DSL service on the same line. Line splitting for large volumes of customers is an innovative process that gives consumers more choice for high-speed Internet access.

Consumers can choose the standard AT&T DSL plan for the price of a dial-up Internet connection--$19.95 a month for the first three months--and $39.95 a month thereafter. Or, consumers can choose the preferred AT&T DSL plan and enjoy even faster premium speeds. Consumers who choose the preferred plan get a $20 discount off of the regular price for the first three months. The preferred plan is available for $49.95 a month thereafter. Both plans offer consumers the following:

• Significant savings for the first three months
  20 hours a month of national dial-up Internet access (great for travelers)
• 30-day money back guarantee
• A free installation kit (a $149 value) that includes a plug-and-play modem
• Free live tech support
• In addition, consumers have the added convenience and simplicity of one-stop shopping and a single bill for their AT&T local, long distance and Internet services.

Installing DSL is simple. In fact, the free self-installation kit won an industry award because it's very easy to use. With the kit, customers can be up and running in only a few short minutes. And there's no rewiring or drilling required because DSL works on the existing phone line.

AT&T DSL Service includes AT&T Worldnet® Service, an award-winning, high-quality ISP. AT&T Worldnet Service has received numerous awards for performance and customer satisfaction and was the first national ISP to provide free anti-virus, anti-spam and pop-up protection as a standard feature of its service.

AT&T offers a wide variety of residential local and long distance calling plans designed to meet most any need and budget. Consumers can select among several attractively priced AT&T local calling plans tailored to customer needs, with the ability to add competitive long distance plans and receive a single monthly bill.

AT&T ranked highest in overall customer satisfaction among consumers who spend more than $30 per month on long distance calls, according to the 2003 J.D. Power and Associates Residential Long Distance Customer Satisfaction Study.

In addition, J.D. Power ranked AT&T Worldnet Service highest in customer satisfaction among dial-up Internet Service Providers (ISPs) in the 2003 ISP Residential Customer Satisfaction Study.

Consumers interested in signing up for AT&T DSL Service can call 1-800-WORLDNET, or visit www.att.net/dsl.

About AT&T
For more than 125 years, AT&T (NYSE "T") has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.

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