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Mirror Image Offers Customers Unprecedented Network Insight with Real-Time Traffic Monitor

 


Enhanced CustomerCenter Gives The LEGO Company Added Network Control and Visibility

HostReview.com
Tuesday, December 2, 2003; 12:00 AM

Woburn, MA- Tuesday, December 02, 2003--Mirror ImageŽ Internet, a leading global e-Business provider of content delivery, streaming media, e-Commerce and Web computing services, and a subsidiary of Xcelera Inc. (AMEX: XLA), today announced the addition of a Real-Time Traffic Monitor that provides detailed data and invaluable 24x7 network insight into its CustomerCenter, a Web-based console for monitoring, reporting and administration that gives customers anytime access and control over the network.

"At The LEGO Company we have very high standards for our Internet performance," said Pierre Mifsud, Director of Internet Operations at The LEGO Company (www.lego.com). "Mirror Image worked with us directly to define a tool that provides us with fine-grained control and visibility into their network, down to specific delivery locations. The Real-Time Traffic Monitor enables us to further understand our customers' traffic patterns and better serve them through Mirror Image's global delivery network."

Mirror Image enables companies to accurately assess traffic patterns and proactively monitor networks in real-time, eliminating the operational and network control and visibility issues that are often associated with outsourced solutions. By providing statistics in two categories, Global Traffic Level and Geographic Distribution, the Real-Time Traffic Monitor enables customers to compare current traffic levels with peaks by location to determine how much traffic they are delivering and from where.

"We want our customers to look to us as a partner and regard our network as an extension of their network," said John Rozen, Vice President of Customer Services of Mirror Image. "With our Customer Care team listening to and understanding the business issues our customers face, we are better positioned to deliver solutions and tools that meet their specific needs. Our work with The LEGO Company is a reflection of this as they came to us with a specific business problem and we were able to offer them a solution through the Real-Time Traffic Monitor."

Mirror Image's CustomerCenter provides around-the-clock monitoring, alerting and reporting to ensure customers experience flawless content delivery, continuous network uptime and optimized Web performance.

About Mirror Image Internet

Mirror Image Internet, a leading global e-Business provider of content delivery, streaming media, e-Commerce and Web computing services, increases the speed, performance and reliability of content, application and transaction delivery. With an enterprise-class infrastructure that combines an optimal mix of connectivity, processing power and storage, Mirror Image helps organizations efficiently serve users by utilizing the power of the Web to increase revenue opportunities, reduce infrastructure costs and improve customer satisfaction. Principally owned by Xcelera Inc. (AMEX: XLA), Mirror Image serves Global 2000 enterprises, service and hosting providers, publishers and e-businesses worldwide through its corporate headquarters in Woburn, Massachusetts. For additional information, please visit www.mirror-image.com or call +1 781 376 1100.


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