Verizon to Hire 250-Plus Employees for Growing Customer-Service Call Center

Expansion Will Bring Total Work Force to About 650

HostReview.com
Tuesday, November 4, 2003; 12:00 AM

Nov. 4, 2003 - NEWARK, N.J. - Verizon today announced plans to hire more than 250 sales and service consultants for its new customer-service center in Robbinsville.

Currently about 350 employees work at the center, which opened in November 2002. When the latest expansion is complete, more than 600 employees will staff the state-of-the-art facility, which sells and supports Verizon's expanding line of products and services.

"Verizon is committed to providing the best customer service in the industry," said Dennis Bone, president of Verizon New Jersey. "The increase to our work force reflects our commitment to both New Jersey and to our customers."

The center uses the latest in desktop technology and communications and provides employees with advanced training and support facilities.

"We're seeking to hire individuals who are customer-focused with experience in meeting and exceeding sales objectives," said Bone. "This is a challenging and exciting opportunity in a fast-paced, demanding environment."

Verizon is advertising for potential job candidates in newspapers and online employment Web sites.

For more information, prospective applicants can call 1-800-511-8086 or visit www.verizon.com/careers. An open house at the center, 600 Horizon Way in Robbinsville, will be held on Nov. 8, 9, 15 and 16.

Verizon Communications
A Fortune 10 company, Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services, with approximately $67 billion in revenues and 221,000 employees. Verizon companies are the largest providers of wireline and wireless communications in the United States, with more than 139 million access line equivalents and 36 million Verizon Wireless customers. Verizon is the third largest long-distance carrier for U.S. consumers, with nearly 16 million long-distance lines. The company is also the largest directory publisher in the world, as measured by directory titles and circulation. Verizon's international presence includes wireline and wireless communications operations and investments, primarily in the Americas and Europe. For more information, visit www.verizon.com.

Media contact: Rich Young, 973-649-2279