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SAN MATEO, Calif.-- Keynote® Systems (Nasdaq:KEYN), the global leader in on-demand mobile and Internet test & measurement solutions for continuously improving the online experience, today announced its next generation Software as a Service (SaaS) account type called Keynote FlexUse™ that allows Keynote customers to manage their subscriptions with precision and accuracy. With FlexUse customers gain access to many powerful new capabilities including a built-in cost calculator; maximum flexibility to configure and use Keynote services and its global on-demand network; and the ability to visualize daily actual and projected costs. FlexUse is an exciting new model for better managing SaaS subscriptions and underscores Keynote’s commitment to innovation while helping its customers better manage and maintain IT costs through the recession. “FlexUse is a milestone for Keynote and the SaaS market,” said Vik Chaudhary, vice president of product management and corporate development at Keynote. “We have harnessed our 14 year history in how SaaS subscriptions work and given our customers unprecedented new and powerful capabilities for configuring and managing their on-demand Keynote services.” In a Web 2.0 era in which development and site changes are moving faster than ever, the introduction of FlexUse allows customers to keep pace with their changing and expanding on-demand testing and monitoring needs. It provides customers with the billing flexibility, customization and metrics to support Web page development and innovations at today’s Web 2.0 speed. Keynote FlexUse provides the industry’s best-in-class account management solution. FlexUse offers robust usage and forecast reporting down to the measurement detail, allowing customers to view historic usage and cost trending as well as forecast costs into the future. The detailed usage and cost reporting can be exported allowing customers to easily share data for planning and reporting within their organization. FlexUse even includes robust functionality such as a built-in cost calculator that customers can use to quickly run ‘what if’ scenarios for their on-demand services. With a Keynote FlexUse account customers have the ability to set monthly notification levels that provide real time alerts when they approach their monthly allocated budget. The daily view into their account provides valuable detailed visibility and control and allows customers to closely manage and stay within their budgets. “FlexUse gives operations managers peace of mind in managing budgets and the ability to quickly configure, calculate and subscribe to Keynote services,” said Chaudhary. Keynote’s global test and measurement network comprises over 3,000 measurement computers and mobile devices located in 240 locations in over 160 metropolitan areas worldwide, represents the widest geographic coverage of online users in the world. Keynote customers with a FlexUse account can quickly and easily take advantage of the network at the scale that suits their business requirements. Pricing & Availability A Keynote FlexUse account is available free of charge to all Keynote customers using Web performance test & measurement services. For more information visit us online at: www.keynote.com/flexuse About Keynote Keynote Systems (Nasdaq “KEYN”) is the global leader in on-demand test & measurement solutions for continuously improving the online experience. For over a decade, Keynote has been providing measurement data and testing capabilities that allow companies to understand and improve their customers’ online and mobile experience. Keynote has four test and measurement businesses: Web performance, mobile quality, streaming & VoIP, and customer experience/UX. Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading infrastructure of 2,600 measurement computers and mobile devices in over 240 locations around the world. Keynote’s 2,800 customers represent top Internet and mobile companies including American Express, Dell, Disney, eBay, E*TRADE, Expedia, Microsoft, SonyEricsson, Sprint, T-Mobile, Verizon, Vodafone and YouTube. Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 1-800-KEYNOTE. Keynote, The Internet Performance Authority, Perspective and WebEffective are registered trademarks and The Mobile and Internet Performance Authority and True Experience are trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. © 2009 Keynote Systems, Inc.


