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The SMB Help Desk, Inc. Partners With Cirrus Insight

10:11:54 - 28 July 2016

Chicago, Illinois (PRWEB)July 28, 2016 - The SMB Help Desk, Inc., an IT consulting company, has announced a joint strategic partnership with Cirrus Insight. With this partnership, we are excited to introduce a brand new solution to the market for customers using Microsoft Office 365 and Salesforce. The Cirrus Insight’s Calendar and Email Sync service for Salesforce will enable Office 365 clients the ability to automatically sync their emails and calendar events from Exchange online into Salesforce.

“We’re very excited about the partnership with The SMB Help Desk, Inc. This gives Salesforce and Microsoft customers an easy way to get the data they are already managing in Outlook and Office 365 into Salesforce where it can be used for valuable reporting on sales cycles and sales activity.” said Sue Fernand, VP of Channel Sales for Cirrus Insight.

“We are always looking for ways to simplify our customers’ day by providing technologies that automate their processes. Partnering with Cirrus Insight to roll out a brand new solution enabling Office 365 customers with the ability to sync their emails and calendar to their existing Salesforce.com records, is a perfect match. Our customers’ executives can now track the activities of their teams in real-time inside Salesforce without requiring their employees to do anything more than send an email or schedule meetings.” Said Marvin Korves, President for The SMB Help Desk, Inc.

“Office 365 empowers employees and sales teams to make the most of every moment – increasing productivity and enabling collaboration across places and devices,” said Russ Madlener, Senior Director of SMB within the U.S. Small and Medium Business & Distribution (SMS&D) organization at Microsoft. “We have long built our products to work seamlessly with other tools and solutions. Office 365 with Cirrus Insight and Salesforce is a winning combination for SMBs.”

This solution works by syncing emails and calendars between the Microsoft and Salesforce clouds. There is no desktop client or application required. The content is automatically associated to the records in Salesforce regardless of whether the communication was made from your pc, phone or tablet.

About The SMB Help Desk, Inc.
The SMB Help Desk, Inc. is an award winning IT consulting organization specializing in delivering innovative cloud-based technology solutions to small and medium sized businesses. The SMB Help Desk, Inc. provides consulting services on Salesforce® solutions, Microsoft solutions including Office 365 and Azure, Infrastructure support, and a full service managed IT services offering.

Headquartered in Chicago, IL, with a second office in Austin, TX, The SMB Help Desk, Inc. has been named to the Nation’s Best & Brightest Companies to Work For in 2014 and 2015. As a Microsoft Gold Certified Partner and a Salesforce® silver consulting partner, The SMB Help Desk, Inc. provides unparalleled experience to customers both locally and nationwide. For more information, visit: http://thesmbhelpdesk.com/.

About Cirrus Insight

Cirrus Insight is the application of record for sales productivity in the inbox. Top organizations like News Corp, Hootsuite, Change.org, and University of Michigan use Cirrus Insight to sync emails and calendar events from Outlook or Gmail into Salesforce. Additional features include email tracking, template-based email campaigns, send later, automatic reminders, and the ability to embed calendar availability in an email to increase sales appointments by 300%. Cirrus Insight is the 3rd highest rated application of all-time on the Salesforce AppExchange with more than 1,250 reviews by sales professionals. Learn more and start a free 14-day trial at http://www.cirrusinsight.com

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