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Tel Aviv, Israel – January 26, 2010 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of help desk software solutions and Customer Service Support (CSS) software, announced today that it will be hosting its first ever SysAid Technology Conference (http://sysaidconf.com/) from April 28-30, 2010 at the MGM Grand Hotel in Las Vegas, NV.
The conference will feature a keynote address from Carl Lewis, the 9-time gold medal Olympic champion and will include a CIO panel on the future of IT, lead by John Dix, Editor-in-Chief of Network World. SysAid will also launch its next version of IT software, SysAid IT 7.0, at the event.
"We strive to provide our customers with not only first class software, but first class service as well, which is why we are working very hard to ensure that our first ever Technology Conference will provide our customers with an informative and invaluable experience," said Israel Lifshitz, Founder and CEO of SysAid Technologies. "We are extremely proud that our customer base has grown to the point where an event like this is necessary and we look forward to hosting a conference on an annual basis, providing our company with a wonderful opportunity to increase the level of service we offer our customers.”
The SysAid Technology Conference will provide participants with the skills to hone their technological expertise; present inside tips needed to maximize their SysAid experience; offer opportunities to network with other IT professionals and feature informative lectures on how to optimize SysAid’s many functionalities. In addition, there will be presentations from SysAid experts on how to increase reaction times and improve overall efficiency in IT management.
Since its launch in 2002, SysAid has rapidly expanded its client base and now counts industry giants such as Coca-Cola, Sony, McDonald's, L’Oreal, Dunkin' Donuts, DKNY, Planet Hollywood, Johnson & Johnson, as well as thousands of small and medium businesses among its more than 55,000 customers in 120 countries. More than 16,400 new organizations started using the SysAid’s solutions in 2009 alone, a 43% rate of growth from 2008. SysAid's rapid growth has also led the Company to relocate its headquarters to a larger facility in the business center of Israel, Airport City.
To register for the event, please visit http://sysaidconf.com.
Known throughout the industry for its simplicity, feature-richness, and ease of deployment, SysAid Technologies Ltd. prides itself on its ability to simplify the challenges that customer service and support professionals face everyday, while ensuring uncompromising performance at affordable prices. The Israel-headquartered company enables organizations of all sizes to use and enjoy its packaged software solutions, allowing customer service and support professionals to manage tasks with ease and efficiency. Since its founding in 2002 by Israel Lifshitz, the company has deployed its software at more than 55,000 organizations in 120 countries, spanning all industries and company sizes, from small start-ups to leading non-profits to Fortune 500 corporations, customizing its products to fit each customer’s needs. The SysAid online community provides a place for IT professionals to discuss general IT issues, interact and share their knowledge. For more information about SysAid Technologies, please visit www.sysaid.com.
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Ruder Finn Israel for SysAid