00:21:29 - 21 August 2006

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SharkSpace (www.SharkSpace.com), a shared, reseller and dedicated hosting provider, officially launched live 24/7/365 support chat on August 21, 2006. SharkSpace's new live support chat system allows clients to get instant answers to their support questions.

According to the company, live support was added to give SharkSpace clients the opportunity to get instant assistance in a time of need. "No one wants to wait for an email when there is a problem that needs to be fixed now," says Scott Jones, the CEO of SharkSpace. According to SharkSpace the new level of communication that live support chat brings to the table is wonderful and a great asset to the company.

SharkSpace also unveiled live 24/7/365 sales chat with the live support release. Customers can get direct support from technicians and managers on live chat who have full access to the SharkSpace system, thereby ensuring prompt and complete resolution to both technical and sales questions.

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