10:30:52 - 07 October 2005

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Netopia, Inc. (www.netopia.com) announced its participation in the Service and Support Professionals Association (SSPA) Conference and Expo, “Shaping Tomorrow’s Service & Support Models.”

Taking place from Sunday, Oct. 9, through Wednesday, Oct. 12, at the Mandalay Bay Resort in Las Vegas, the SSPA Conference will assemble key decision makers and managers within the support service industry to experience the latest industry trends in remote management and help desk technologies.

Geared towards buyers from large technology companies who are tasked with acquiring products and services to maximize the efficiency of their support centers and broadband deployments, Netopia will showcase its award-winning interactive remote support applications including Netopia’s Broadband Server (NBBS), eCare 4.0 and Timbuktu® Pro 8.5.

Netopia’s Broadband Server solution enables carriers, service providers and distributed enterprises to provision, manage and administer TR-069 compliant broadband modems, routers and gateways.

Netopia’s eCare allows customer service and technical support agents to communicate and remotely support their customers through the convenience of a secure web browser.

Timbuktu Pro 8.5 provides help desk operators with advanced remote access and control of desktops across any Local Area Network, Wide Area Network, Internet or direct-dial connection.

Netopia, Inc. is a market leader in broadband customer premises equipment, remote management software, and broadband services. Netopia offers carrier-class wired and wireless modems, routers, and gateways.

Netopia gateways serve markets from residential through enterprise-scale distributed businesses, and enable broadband access for voice, video, data, and other services.

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