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CommentsPostini (www.postini.com), a provider of email security and management for the enterprise, today announced that the Current Science Group has deployed Postini Perimeter Manager™ to block spam, viruses and other threats directed at its corporate network.
Postini replaces a UK managed service provider which had been providing the Current Science Group with spam and virus filtering.
According to Tim Hyde-Smith, Head of IT for the Current Science Group, the company switched managed service providers due to their growing dissatisfaction with the quality of service and customer support they were receiving.
" We were getting more and more frustrated with the number of emails that were being delayed," said Hyde-Smith. "Compounding the problem was that it could take up to 24 hours for the company's customer support people to get back to us to try to solve our problems."
Hyde-Smith said that when they switched to Postini they found that Postini's customer support organization was very responsive, and on one occasion was able to get back to him in 15 minutes even though he placed the call at 2:00 a.m. California time.
Another key reason for the switch to Postini, said Hyde Smith, was that Postini gives them the ability to make changes in the configuration of the service and immediately monitor what is happening through the real time admin console.
"This has helped us identify a number of issues with our internet connection and DNS servers. It is a major plus over our previous managed service solution."
Hyde-Smith also said that unlike Postini, his original managed service provider was unable to stop directory harvest attacks (DHAs), as they weren't able to identify email addresses, just domain records.
According to Rick Schultz, vice president of worldwide sales for Postini, DHAs are becoming alarmingly widespread, and are the most misunderstood threat company's face. A recent Postini report reveals that the average company is the target of 150 DHAs per day, each consisting of approximately 250 invalid email delivery attempts.
The Current Science Group is a group of independent companies that collaborate closely with each other to publish and develop information and services for the professional biomedical community and for the consumer market. Our products run the gamut from books and journals to websites, databases and audiovisuals, and cater to clients as various as physicians, scientists, pharmaceutical companies, patients, students and the general public.
Postini, Inc. is the leading provider of email security and management services that protect email infrastructure by preventing spam and other attacks from reaching the enterprise gateway.
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