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CommentsMINNEAPOLIS, May 20, 2004-- Digital River, Inc. (NASDAQ: DRIV ), a global leader in e-commerce outsourcing today announced that it is providing Discreet, a division of Autodesk, Inc., with a multi-channel, international e-commerce solution. Based on the agreement, Digital River is supporting the North American and European online marketing and sales of Discreet's award-winning software solutions for the creation, management and delivery of digital media. Digital River is hosting Discreet's branded online stores accessible at http://estore.discreet.com . The solution also provides Discreet with access to Digital River's online sales network, which is comprised of hundreds of online retail, content and portal sites.
“By managing and growing multi-channel e-commerce operations on a global basis for thousands of companies, we have developed the expertise needed to help companies efficiently and effectively leverage online sales channels, enter new geographies, build their customer bases and increase their brand recognition worldwide,” said Joel Ronning, Digital River's CEO. “ We address everything from displaying in localized content and transacting in localized currencies to calculating tax and shipping to international standards. As a global e-commerce outsourcer, we know how to take the complexity out of conducting international online business as well as help our clients generate new revenue opportunities by leveraging our online sales network.”
Digital River is not only providing Discreet with access to its online sales network, but also handling all of the services necessary for running the company's branded e-commerce site. These services include managing orders and Value Added Tax (VAT), as well as providing digital and physical software delivery in North America, third-party integration with fulfillers in Europe, multi-lingual customer service, fraud prevention and e-marketing services .
Discreet's domestic and international e-commerce stores offer user-friendly navigation, localized shopping experiences in three languages, including English, French and German, and a variety of downloadable and packaged software products. On the site, online shoppers will find Discreet's 3ds max® animation software; combustion® —the company's desktop visual effects, motion graphics and compositing software for film and video; as well as cleaner™ —Discreet's desktop software for encoding and streaming digital video, training materials and third-party plug-in software. To help grow its online business, Discreet is using Digital River's self-service tools to implement merchandising and e-marketing programs, which include cross-sells, bundles, exit pop-ups and trial download e-mail offers.
“By outsourcing our e-commerce operations to Digital River, Discreet has been able to reduce the risk, complexity and capital investment required for launching, managing and growing our international online business,” said Liseanne Gillham, Discreet's senior e-commerce manager. “ Digital River's online sales network and e-commerce platform and services offer us the breadth and depth we need to address the range of purchasing preferences that exist across our global customer base. Its self-service site management and merchandising tools help us efficiently maintain our sites, handle new product launches and merchandising offers, and test the many new ideas that have helped our sites generate sustained and targeted growth. The company also exposes our products to thousands of shoppers by reselling our products through its network of retail, content and portal sites. In addition, the online campaign tracking and sales reporting options provide us with the detailed information necessary to better understand and meet customers' demands.”
In addition to its company-branded stores, Discreet's software will be featured in Digital River's catalog of software products, which is available for resale through its online sales network . Through these channels, online shoppers may purchase and immediately download Discreet's products.
Today, Digital River hosts and manages e-commerce sites for nearly 35,000 companies worldwide. These sites can transact in more than 15 currencies, display in any language or currency, deliver multiple international payment options and support customer service in 12 languages, including (traditional) Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Spanish and Swedish. To help its clients avoid large registration expenses as well as complicated filing and compliance procedures, Digital River also manages all processes associated with VAT registration.
About Discreet About Digital River, Inc. Founded in 1994, Digital River is headquartered in Minneapolis with offices throughout the United States and in Europe. For more details about Digital River, visit the corporate Web site at www.digitalriver.com or call 952-253-1234.
Discreet empowers media professionals to realize the visual experience and transform their most evocative and ambitious visions into reality. Discreet's award-winning solutions are designed for digital media creation, management and delivery—across all disciplines from film and television visual effects, color grading and editing to animation, game development, web/interactive and design visualization. Discreet is based in Montréal, Québec and is a division of Autodesk, Inc., the world's leading design and digital media creation, management, and distribution company. Product and corporate information: www.discreet.com.
Digital River, Inc., a global leader in e-commerce outsourcing, builds and manages online businesses for more than 35,000 companies worldwide. Its e-commerce solution and infrastructure are designed to help companies of all sizes maximize online revenues as well as cut the costs and reduce the risks associated with running an e-commerce operation. The Digital River ® international e-commerce suite includes site development and hosting, order management, fraud prevention, site merchandising, reporting and analytics, product fulfillment, e-marketing and multi-lingual customer service. Digital River's clients include 3M, ACT!, Autodesk, H&R Block, Motorola, Novell, Staples.com and Symantec.
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