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CommentsOrlando, Florida -- Typically, most companies factor between 7% -13% toward supporting those customers who purchase their products. Our focus is on helping business offer a higher level of quality and support to those customers while reducing their overall support costs.
EdgePanel is an extremely fast support helpdesk solution, written in PHP and utilizes a MySql database. Renax Solutions, up until now has been solely focused on the web hosting community. We have already begun working on the next generation product called SupportRNX an enterprise solution.
SupportRNX's new modular approach will provide a framework that allows third party developers to create "snap-in" modules that will plug-in to the core product. This will extended the capabilities allowing us to expand into new markets. The first module for SupportRNX will be a fully featured Customer Relationship Management (CRM) system.
"Why spend thousands of dollars to deploy a complicated helpdesk solution when you can have EdgePanel operational in less than 30 minutes starting at $35.00", says Tony Moura, CIO of Renax Solutions.
Renax Solutions Inc. a customer service & support software company based in Orlando, FL develops software solutions for different vertical markets utilizing PHP as its core language. Renax Solutions Inc. was recently acquired by StorHost Inc. an infrastructure Enablement Company also based in Orlando, FL
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