Submitted by Anonymous Visitor on April 30, 2008 - 03:22.
So much for Webmaster Appreciation Day. GoDaddy actually declared today, April 29th, the first annual Webmaster's Appreciation Day - ahead of their "unscheduled network outtage." So much for appreciation! Their whole network, DNS, Microsoft SQL Server farms, and everything else went DOWN for hours. But wait, it's not over... Many, many businesses and individuals (Webmasters?) hosting their websites with GoDaddy were seriously out of luck - they too were off-line and unavailable. Pings timed out, n-maps failed, and FTP sessions failed authentications. Zillions of websites were simply unavailable... to take orders, serve support & information, and everything else we have come to take for granted - especially the Webmasters!
The real question is: What will GoDaddy do for their customers now? Will they credit them money or services? Will they even publicly apologize?
This is a huge opportunity for the world's largest ICANN registrant and web hosting company to step up and make a difference. GoDaddy could choose to capitalize on this the right way. They could take advantage of the spotlight (they do like the spotlight re: SuperBowl Ads) and show what it means to appreciate a webmaster! Bob Parson's is something of a legendary maverick, with his retired Marine Corp swagger. The next news cycle will tell. Comments and input in the blogspace will tell. Or... GoDaddy will simply say, "What outtage?"
Oh, the Irony...
So much for Webmaster Appreciation Day. GoDaddy actually declared today, April 29th, the first annual Webmaster's Appreciation Day - ahead of their "unscheduled network outtage." So much for appreciation! Their whole network, DNS, Microsoft SQL Server farms, and everything else went DOWN for hours. But wait, it's not over... Many, many businesses and individuals (Webmasters?) hosting their websites with GoDaddy were seriously out of luck - they too were off-line and unavailable. Pings timed out, n-maps failed, and FTP sessions failed authentications. Zillions of websites were simply unavailable... to take orders, serve support & information, and everything else we have come to take for granted - especially the Webmasters!
The real question is: What will GoDaddy do for their customers now? Will they credit them money or services? Will they even publicly apologize?
This is a huge opportunity for the world's largest ICANN registrant and web hosting company to step up and make a difference. GoDaddy could choose to capitalize on this the right way. They could take advantage of the spotlight (they do like the spotlight re: SuperBowl Ads) and show what it means to appreciate a webmaster! Bob Parson's is something of a legendary maverick, with his retired Marine Corp swagger. The next news cycle will tell. Comments and input in the blogspace will tell. Or... GoDaddy will simply say, "What outtage?"
- Jacktastic