Unmatched Heroic Support

Liquid Web has established a world class Heroic Support team that is professionally educated and available on site at each data center 24 hours per day. There are currently over 150 Heroic Support engineers. This includes a dedicated Sonar Monitoring division that monitors and pro-actively responds to, and corrects, any issue that is identified. This includes network, hardware, infrastructure and application level errors.  Heroic Support allows our customers to rest easy knowing their web sites are in good hands.

Wholly Owned Premium Data Centers

Unlike other hosting providers, Liquid Web's three data center locations are entirely self-owned and staffed by highly skilled engineers around the clock. Liquid Web data centers are designed with redundancy installed at every level, ensuring that a failure at any level will not affect your server.  Liquid Web data center's power is conditioned and reliable through the use of centralized UPS solutions backed by state-of-the-art generator technology. Liquid Web's network is robust and reliable. We exclusively utilize premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet.