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HostGator

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 2.72
Reviews 5
Positive 2
Negative 3
Most Helpful recommended
Most Helpful not recommended
DOKUZI
on Monday, November 04, 2013

I am not from Hostgator staff, but my Review are for really and i am sure that who has vote "negative", its from other hosting company and its that he has try before hostgator services and has vote for him!

Overall Rate

2 of 2 people found this review helpful.
VS
Anonymous
on Friday, July 19, 2013

This company are extremely frustrating to deal with if you encounter a problem.  The customer service aspect is appalling and very dragged - no urgency on their part.  I encountered a problem with them first two years ago and regret not having changed hosting service back then as alarm bells were ringing.  However, it would have been too much hassle.  Now I feel obliged to make the change as their hierarchical method of handling problems is crazy and unbelievably time consuming.  Expect your site to have "Suspended - contact Billing Dept" signs splashed on the home page when their own Billing Dept makes an error and then takes a week to investigate it.  Yes they will apologize and yes they will be very polite - but it will not bother them that your reputation is being put on the line and that your business is being damaged by this weakness in their approach.  I experienced this last fore-mentioned problem on two occasions, and on the most recent occasion I researched online to see if other customers had experienced this.  I was not surprised to learn that many former customers of Hostgator left due to this problem of having their websites suspended despite their having done nothing wrong and having been paid up to date.  I should add that Hostgator's day-to-day support staff are great - but it's when the BIG problems occur that Hostgator fails and fails badly.  Sadly, I too will now move from this company as it is not acceptable anymore to have this happen.  When I joined 2 years ago they were always top of the ratings charts for Hosting providers.  I cannot say I am surprised that they have slipped so far down the rankings.  Be fore-warned.

Overall Rate

3 of 5 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
neha does not recommend
on Friday, May 22, 2015
Beware! Worst Ever Hosting Providermy webhostingreviews for hostgatorWorst webhost ever! Their servers can't even run simple WordPress sites properly. Every 2-3 days my website stopped working. Often MySQL database would stop working. My last year with them was worst suffering. I wasted a lot of time emailing them tickets and calling them. Rankings of my website went became poor due to their server problems. Please don't go for it. Choose only reputed hosting provider, never trust such liars and their promises.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Martin Rogers does recommend
on Monday, November 25, 2013

I will put hostgator as the most reliable our company eairporttransfers.com have benefited from hostgators services. recommend to everyone

Do you find this review helpful?

1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
DOKUZI does recommend
on Monday, November 04, 2013

I am not from Hostgator staff, but my Review are for really and i am sure that who has vote "negative", its from other hosting company and its that he has try before hostgator services and has vote for him!

Do you find this review helpful?

2 of 2 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Phillip does not recommend
on Friday, September 27, 2013

Wanted to open a reseller account, had to send a copy of my drivers license, Id card and credit card. Fat chance. I will not make it easy for identity thiefs. There are reseller hosts enough.

Do you find this review helpful?

1 of 3 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Anonymous does not recommend
on Friday, July 19, 2013

This company are extremely frustrating to deal with if you encounter a problem.  The customer service aspect is appalling and very dragged - no urgency on their part.  I encountered a problem with them first two years ago and regret not having changed hosting service back then as alarm bells were ringing.  However, it would have been too much hassle.  Now I feel obliged to make the change as their hierarchical method of handling problems is crazy and unbelievably time consuming.  Expect your site to have "Suspended - contact Billing Dept" signs splashed on the home page when their own Billing Dept makes an error and then takes a week to investigate it.  Yes they will apologize and yes they will be very polite - but it will not bother them that your reputation is being put on the line and that your business is being damaged by this weakness in their approach.  I experienced this last fore-mentioned problem on two occasions, and on the most recent occasion I researched online to see if other customers had experienced this.  I was not surprised to learn that many former customers of Hostgator left due to this problem of having their websites suspended despite their having done nothing wrong and having been paid up to date.  I should add that Hostgator's day-to-day support staff are great - but it's when the BIG problems occur that Hostgator fails and fails badly.  Sadly, I too will now move from this company as it is not acceptable anymore to have this happen.  When I joined 2 years ago they were always top of the ratings charts for Hosting providers.  I cannot say I am surprised that they have slipped so far down the rankings.  Be fore-warned.

Do you find this review helpful?

3 of 5 people found this review helpful.