
Cpanelhosting.Com has it’s origins in outsourced technical support. Once a provider of support services the company readjusted to Web Hosting and Reselling at the many requests they received for managed hosting plans from their clients who wanted to have both their hosting and support provided from the same entity.
What
has made them successful in this hybrid company is that their focus
has remained more support oriented than sales and marketing. Their
level of expertise in supporting many clients in a variety of hosting
environments has greatly attributed to the phenomenal support turn
around time they provide. Almost always their clients receive a
response or resolution within the first hour the support request
has been submitted.
One
of the most interesting aspects of Cpanelhosting.Com is the decentralized
business model. Cpanelhosting.Com has support technicians in 3 different
countries across three separate time-zones. This allows them to
manage most any client on a 24x7x1 hour basis. On the Data Center
level Cpanelhosting.Com has technicians located at the Network Operations
Center in the event of an emergency reboot or a hardware failure.
On the Development side panelhosting.Com employs PHP and Mysql Programmers
that are presently working on their own proprietary control panel
and billing management systems that will be available to their resellers.
Presently they have plans to release a total reseller solution all
in one package that will include brandable control panels and billing
systems as well as merchant account services.
Network
management and monitoring is overseen by certified professionals
having Linux, Cisco and Microsoft Certifications. Their network
is easily scalable and has a minimum of three redundant backbones
to take over in the event of a provider failure. Among their neighbors
in the Data Center you will find servers that house About.com -
Akamai - AT&T - Cable & Wireless - Google - IBM - MFN -
MSN - Pacific Bell - Paypal - Qwest - SingTel - Sprint - Telstra
- UUNet - Verio - Verizon - Williams - Yahoo! and many others.
As
compared to the competition Cpanelhosting.Com is truly in a class
of its own and have many more unique hosting offerings that are
currently in planning such as a support service level agreement
and uptime insurance that guarantees 100% uptime for the evermore
demanding hosting client. Or assessment of Cpanelhosting.Com is
that if technical support is your primary focus and concern you
can’t go wrong with trusting Cpanelhosting.Com with your reseller
business or web site.
|